Privacy Policy

This policy explains how Flower Bloom collects, uses, and protects your personal information, along with our use of cookies and related technologies.

The purpose of this policy is to inform users how we collect, use, store, and safeguard personal data in compliance with data protection laws.

We collect information such as your name, email, address, phone number, payment details, and browsing activity to provide and improve our services.

Data is collected directly from you during registration, order placement, or communication, and automatically via cookies and analytics tools.

Your contact details are used to confirm orders, deliver products, and communicate service updates or offers.

Yes, you can save multiple addresses to simplify your future orders and deliveries.

We use your data to process orders, personalize recommendations, improve customer experience, and send relevant updates or promotions.

Your email address is used for order confirmations, account access, promotional communication, and customer support.

We record order details such as product selection, delivery address, and payment confirmation for processing and reference.

We may use AI and ML algorithms to improve product recommendations, fraud detection, and overall customer experience.

We do not sell your data. Limited sharing may occur with service providers such as payment gateways and delivery partners, under strict confidentiality.

We use SSL encryption, secure servers, and restricted access policies to protect your data from unauthorized access or misuse.

Your data is retained as long as needed to provide services, comply with legal obligations, or until you request deletion.

We use cookies to enhance website performance, track user behavior, and personalize content. You can manage cookie preferences in your browser.

Targeted advertisements may be shown based on your browsing data. You can opt out of personalized ads anytime.

With your consent, we may send you newsletters, special offers, or updates about new products and campaigns.

We may use your data to suggest occasion-based products and help you plan timely gifts and surprises.

You can request to delete your account and data at any time by contacting our support team. We comply with applicable data protection regulations.

We implement multi-layer security measures including firewalls, encryption, and monitoring systems to safeguard user data.

We may update this Privacy Policy periodically. Updates will be posted on our website, and significant changes will be communicated directly to users.